We hope you will be delighted with everything you have bought from us online, but if you change your mind for any reason, we are happy to refund or exchange any unsuitable items in perfect condition within 28 days of purchase with a valid dispatch note. Please note: There are a few exceptions outlined below.
You can return items to us with one of the following options:
1. Free returns or exchanges in store.
2. By POST from UK & International addresses. Please remember to get a proof of postage receipt.
All refunds will be issued to the original method of payment and in the original tender currency.
1. For hygiene reasons we cannot accept change of mind returns on underwear and swimwear
2. Exchanges can only be made in store.
3. Sale items purchased online can be fully refunded by post or in-store within 14 days of receiving the goods. Sale items purchased online and returned to store after 14 days, but before 28 days, are eligible for an exchange or store credit only. Items returned will be refunded for the amount paid.
The above returns policy refers to change of mind only and does not affect your statutory rights.